and you're explaining WHAT here..?sure, i got a response, but if this guy was actually EXPLAINING anything, it was lost on me...

Date: Sun, 23 Sep 2001 14:08:43 -0400
From: custserve
Subject Re: General Inquiry (KMM6461V67406L0KM)

Dear Concerned Consumer,

Thank you for taking the time to respond to our recent ad campaign. We appreciate your thoughts and concerns and want you to know that we in no way meant to offend, anger or disregard anyone's opinions or beliefs when it comes to these highly sensitive issue.

Our messages tend to represent a particular viewpoint regarding certain social matters; however they are primarily meant to create awareness and stimulate intelligent conversation. Thanks again for taking the time to respond to our messages. We not only welcome, but appreciate your thoughts.

Customer Relations Department
Kenneth Cole Productions

this man is a mere minion and he obviously hasn't a clue. next time i'm going to have to go right to mr cole himself...